Norfolk and Norwich - HF Insight and Impact Report

Tags: Report

16th March 2021

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Norfolk and Norwich impact report

"The patient asked if we could get her some bread so one of the volunteers popped out with little change she had and bought her some bread from the local shop. They then tested her pendant alarm to see it was still working. We then asked her how she was feeling about being back home and she was very happy and thanked us for our help. They followed up with a call the next day, no concerns raised. Patient reports she was comfortable at home with her package of care from Norfolk First Support." Feedback from the Voluntary Services Team at Norfolk & Norwich