Pharmacy Volunteer: Role description
Tags: Guidance, Template
19th December 2022
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Thank you to Liverpool Women's NHS Foundation Trust for sharing this role description.
The Pharmacy Department in Liverpool Women’s Hospital provides a thorough, efficient service across the trust and to its patients and their families. It is run by a small team providing a specialist pharmacy service to one of the largest stand-alone Women’s Hospitals in Europe.
Role Purpose:
- Greeting patients/staff and any other visitors.
- Taking prescriptions from patients and asking them a set list of questions
- Taking payment for prescriptions or establishing exemptions.
- Advising patients of waiting times, as they fluctuate if the department is busy or there are complicated prescriptions, the staff in the dispensary will advise accordingly.
- Taking queries from staff at the hatch and passing them to the staff in the dispensary.
- Letting delivery drivers into the department and showing them where to leave deliveries.
- Finding prescriptions for patients who have come to collect them and advising dispensary staff they are now waiting.
Person Spec:
An interest or career aspirations in medicines or pharmacy would be advantageous but not essential. Able to commit to a minimum of 4 hours on a Monday, for a minimum period of six months is desirable. Must have good communication and people skills.
Training/Support:
No previous experience necessary as full training and support is provided. Completion of the Trusts Volunteer Mandatory Training program and Local Induction is required.
For the full document please download the attached PDF