King’s Fund report: The role of volunteers in the NHS – views from the front line 2018

13th December 2018

This King’s Fund report was commissioned by Royal Voluntary Service and Helpforce in July 2018. Its intention is to ascertain the perceptions of frontline NHS staff working in acute care about the operational pressures they face, how they understand the roles and value of volunteers and what gaps there are that volunteers could help fill. The report sets out the findings from a survey, series of semi-structured interviews and a non-systematic literature review.