Join our team

Helpforce has a great team of experts who are passionate about delivering on our mission to accelerate the growth and impact of volunteering in health and care.

You can find out more about our team here.

Our open vacancies are listed below.
Helpforce team

Current vacancies

Head of Business Development and Fundraising

Salary: £58,000 - 62,000 depending on experience

Hours: 37.5 hours per week, Monday to Friday

Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you!

Helpforce is on a mission to revolutionise health volunteering, and we’re looking for a dynamic, strategic, and results-driven Head of Business Development & Fundraising to lead this work. This is your chance to shape the future of a award-winning national charity at the intersection of innovation, impact, and social good.

You will develop and deliver an integrated strategy across philanthropic fundraising (grants, trusts, high-net-worth donors) and revenue-generating business development. Reporting to the CEO/SMT and working closely with Communications, Finance, and Programme teams, you’ll ensure strong prioritisation, clear pipeline management, and robust forecasting to support decision-making.

You’ll also play a visible external role, representing Helpforce at events, building strategic relationships, and identifying new opportunities through proactive networking.

Since our launch in 2017, we’ve championed a vision where volunteering is integral to healthcare at its best. We work with NHS Trusts and healthcare organisations to co-create volunteering models that address key challenges, while building evidence of their impact. Our insights help health leaders invest in solutions that improve patient experience, ease pressure on staff, and deliver meaningful benefits for the volunteers who give their time and talents.

This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare.

Key Responsibilities

Strategy & Leadership

  • Lead the development and delivery of an integrated income-generation strategy.
  • Identifyand assess new fundraising and business development opportunities.
  • Work with the CEO and SMT to set annual revenue targets, KPIs and income projections, ensuringaccurateandtimelyforecasting.
  • Utilise your senior level networks toidentifynew areas Helpforce canoperatein.
  • Ensure all income-generating activities align withHelpforce’sfinancial strategy andcomply withinternal governance and approval processes.

Fundraising

  • Develop and manage a healthy pipeline of funding prospects including trusts, foundations, institutional funders, and HNWIs.
  • Shape and oversee compelling value propositions, funding proposals, donor reports, and stewardship plans – incorporating storytelling into high-calibre content.
  • Manage relationships with existing funders, ensuring high-quality communication and reporting.
  • Ensure full compliance with restricted fund terms and grant agreements, working with Finance tomonitorallocation and utilisation of funding.
  • Uphold ethical fundraising standards and ensure alignment with the Fundraising Regulator Code of Practice.
  • Deliveryearonyeargrowth in fundraising income against agreed targets.

Business Development

  • Identifyand develop new markets, partnershipmodelsand products offerings.
  • Leverage the excellenttrack recordand reputation of Helpforce, using our sector-leading evidence of impact to generate new opportunities. Lead the preparation of bids, tenders, proposals, and commercial negotiations, ensuring all opportunities are assessed for fit, feasibility, pricing, and margin.
  • Collaborate with programme managers to package services for sale or partnership.
  • Conduct due diligence on prospective partners and commercial clients to ensure values alignment and manage reputational risk.

Relationship Management

  • Build andmaintainrelationships with donors, funders, corporate partners, and public sector stakeholders.
  • Represent the organisation at external events, conferences, and networking opportunities to raise visibility and strengthen the organisation’s profile.
  • Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees whereappropriate.
  • Maintain a focused approach to cultivatinga number ofhighpotentialrelationships positioned forlongtermor multiyear support.

Finance & Reporting

  • Set, monitor, and report on income targets, pipeline health,ROIand overall income performance against agreed KPIs.
  • Develop budgets and financial forecasts for all income streams ensuring accuracy, transparency, andtimelyupdates for senior decision-making. .
  • Liaise with the Finance team to ensureaccuratetracking, reporting and audit-readiness.
  • Collaborate with Finance to ensureaccuratefunder-specific financial reporting, including restricted/unrestricted income reporting and grant reconciliations.
  • Monitor income and expenditure related to income generation activities, support financial planning, and advise on funding risks and sustainability.
  • Provideclear insights into income confidence levels, timelines, risks, and mitigation actions.

Person Specification

Essential

  • 5+ years of senior-level experience in fundraising, business development, or strategic partnerships.
  • Proventrack recordof raising significant funding (6–7 figure).
  • Demonstrated experience developing and delivering successful income-generation strategies.
  • Above excellent written communication and document design skills (grant writing, proposals, reporting).
  • Strong negotiation, commercialawarenessand contract management skills.
  • Highly confident in face-to-face relationship building, networking and able torepresentHelpforce effectively at external meetings, events, and conferences.
  • Proven ability toidentifyand build new strategic relationships across diverse sectors, including government agencies, NHS, philanthropy, and corporate partners.
  • Ability to work with resilience,maintainmomentum under pressure, and adapt quickly to evolving opportunities.

Desirable

  • Experience in a non-profit, NGO, social enterprise, or impact-driven business.
  • Knowledge of CRM systems and fundraising databases.
  • Sector knowledge: [e.g. healthcare].

Equality and Diversity

Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.

Location

Remote, but travel to the London office will be required, as will UK wide client meetings.

Closing date for applications is 9th April 2026. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered.

Trustees and Associate Trustees

As the UK’s only charity solely dedicated to advancing high-impact volunteering across healthcare, Helpforce is seeking passionate, skilled, and diverse individuals to help shape its future and amplify impact.

Over the past nine years, Helpforce has built a formidable reputation for delivering innovative, evidence-based volunteering programmes that improve the lives of patients, staff, and volunteers. Partnerships with over 100 NHS and VCSE organisations have enabled the organisation to co-design and embed solutions that address some of the most pressing challenges in healthcare. From the award-winning Back To Health programme - supporting over one million people across the UK - to the pioneering Volunteer to Career initiative, which helps volunteers transition into fulfilling NHS roles, Helpforce’s work continues to demonstrate the transformative power of volunteering.

The charity is now looking to strengthen our Board with new Trustees who bring a broad range of skills, experiences, and perspectives. Applications are particularly welcomed from individuals with backgrounds in volunteer leadership, the VCSE and healthcare sectors, NHS clinical practice, and public affairs. Above all, those with a passion for volunteering and community impact are sought.

This year also marks the introduction of an Associate Trustee role - a non-voting position without the same legal liabilities as Trustees. We are seeking Associate Trustees who bring specific expertise to Board discussions, for example direct experience of healthcare volunteering, as well as individuals from a broad range of backgrounds who hold a desire to contribute to strategic leadership. They will receive mentoring and play an active part in Board discussions, helping to shape the future of Helpforce and the sector.

If you are passionate about advancing the impact of healthcare volunteering and want to help drive positive change, please download our recruitment pack to learn how to apply.

Kingston volunteers helping elderly px play games compressed

About Helpforce

Helpforce has existed since 2017, and in that time we’ve managed to shift understanding about the potential of volunteers to help patients and staff in hospital and in the community. And we continue to work with organisations at national, regional and community level to optimise the role of volunteering.

We do this by:

  • Partnering with organisations to develop and grow impactful volunteering services
  • Capturing and sharing insights about volunteering – building understanding of how to set up excellent volunteering services and making the case for growing those services
  • Persuading leaders to invest in volunteering
Elderly volunteer and nurse talking and laughing

Helpforce is a great organisation to work for if:

  • you care about our NHS and health and social care organisations and how effective they are in providing essential care and treatment
  • you want to play a part in creating more evidence and awareness about how important volunteers are in health and care
  • you are an adaptable person and passionate about making a difference
  • you want to work for an organisation that empowers and supports its team to fulfil their responsibilities, encouraging flexibility and initiative
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Our values

We will harness the power of community by:

  • Connecting people
  • Creating and learning together
  • Being inclusive

We will champion volunteer innovation by:

  • Driving improvement through evidence
  • Pioneering new services
  • Being curious about new ways of working

We will have integrity in all we do by:

  • Delivering on our promises
  • Being open and transparent
  • Being a trusted partner