Cookie Policy

What are cookies?

A ‘cookie’ is a small text file that is delivered by our website server onto your computer whilst you visit our website, which can be used at a later time by the website to identify particular devices and thereby remember your website preferences and log in details.

Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

How we collect cookies

We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser and your customised cookie settings. We will also collect data from you when you contact us via the website.

We also use cookies to track your activity to help ensure you get the smoothest possible experience when visiting our website.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns which does not identify any individual.

These are the cookies we collect

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third-party cookies are cookies that are set by a domain other than the one being visited by the user. For details of any third-party cookies we include in our domain, please consult the table below.

Can a user block cookies?

The first time you accessed our website you should have seen a banner which explained that by continuing to access our site, you are consenting to our use of cookies. However, if you do wish to disable our cookies then please the banner instructions.

How to enable and disable cookies using your browser

Google Chrome

Click the wrench icon on the browser toolbar
Select Settings
Click ‘Show advanced settings’
In the “Privacy” section, click the ‘Content settings’ button
To enable cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies without exception’
To disable cookies, in the “Cookies” section, pick ‘Block sites from setting any data’
Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chro...

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’
In the options window navigate to the ‘Privacy’ tab
To enable cookies: Set the slider to ‘Medium’ or below
To disable cookies: Move the slider to the top to block all cookies
Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.Microsoft.com/e...

Mozilla Firefox

Click on ‘Tools’ at the browser menu and select ‘Options’
Select the Privacy panel
To enable cookies: Check ‘Accept cookies for sites’
To disable cookies: Uncheck ‘Accept cookies for sites’
Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-...

Opera

Click on ‘Setting’ at the browser menu and select ‘Settings’
Select ‘Quick Preferences’
To enable cookies: check “Enable Cookies”
To disable cookies: uncheck “Enable Cookies”
Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera SoRACware: www.opera.com/browser/tutorials/security/privacy/.

Safari on OSX

Click on ‘Safari’ at the menu bar and select the ‘Preferences’ option
Click on ‘Security’
To enable cookies: In the ‘Accept cookies’ section select ‘Only from site you navigate to’
To disable cookies: In the ‘Accept cookies’ section select ‘Never’
Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/art...

All other browsers

Please look for a “help” function in the browser or contact the browser provider.

More detail on how businesses use cookies is available at www.allaboutcookies.org.

Changes to our Cookie Statement

Any changes we may make to our Cookie Statement in the future will be posted on this page.