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NHSE CV19 Optimised NHS Volunteer Roles

The following NHS Volunteer roles have been developed by NHS England and NHS Improvement in order to optimise NHS in-hospital volunteering services as part of the NHS response to COVID-19 outbreak.

These roles take into account feedback and conversations with NHS staff and volunteers as to what tasks and roles can add greatest value and provide support to staff and patients as part of the COVID-19 response.


Administrative volunteer

Staff Wellbeing Volunteer

Patient Liaison Support Volunteer

Patient Buddy

Response Volunteer

Meet and Greet Volunteer

End of Life Volunteer

Discharge Support Volunteer