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Telephone Befriender/Phone bank

We would like to thank the Volunteering team at Chelsea and Westminster Hospital NHS Foundation Trust for sharing with us this role description. Please note that this is only an example, which can be edited for your Trust’s need.


What tasks can phone bank volunteers do?

What tasks can telephone befriender volunteers do?

Boundaries (What volunteers won't do)

Pre-placement checks

Who are they?

What training should be considered?