Volunteering in Integrated Care Systems

9th March 2020



Mark and neil

As Integrated Care in Action week begins we thought it would be useful to take a deeper look at how we think volunteering can support the development of integrated care.

Through the Integrated Approaches to Volunteering Programme we have been working with STPs and ICSs, across England, and learning of the challenges in creating new systems. We have also learned that there is a clear enthusiasm for making volunteers key partners in integration.

Our Chief Executive, Mark Lever, recently sat down with NHS England & NHS Improvement’s Director for Patient Experience, Neil Churchill, to discuss how volunteering relates to integrated care.

In their video they looked at many of the opportunities to take volunteering into wider community health settings and considered how volunteers play a key role in improving patient experience.

Integration, by definition, means that quite different organisations are coming together with a shared commitment for improving health and wellbeing. That creates new challenges and opportunities for everyone involved.

If you would like us to share your integration story please get in touch and we can help you to promote your work.

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