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Response Volunteering: scaling and developing the model

This group was formed to support volunteer leaders who are working with Helpforce to scale and develop the Response Volunteer model, using learning from the Active Response Volunteer Service being delivered at Barts Health NHS Trust.

By building a community of practice we hope that the group will provide a platform for shared learning, new ideas and problem-solving and a source of support for those working to implement the model.

The group is set to “private” which means that the content of discussion forums can only be accessed by group members; however resources created by the group will be visible to all visitors to the website.


Barts Health volunteers

Activity Wall

Resources
Max moss black George eliot logo

Templates developed and being piloted by George Eliot

RV Request Form, RV Task Development Form, Volunteer Task Tracking Form, Ward Briefing Doc

By Maxine Moss-Black 24th February 2021 Heart 1 Like
Resources
Max moss black service design

Presentation and discussion - Developing and Running an Effective Response Volunteer Project

This recording is of a presentation and peer group discussion on the methods and techniques that will support your overall approach to adopting a new service.

By Maxine Moss-Black 23rd February 2021 Heart 0 Likes
Resources
Max moss black UX picture

Developing and running an effective project - Presentation

This session will look at a mix of methods and techniques that will support your overall approach to adopting a new service.

By Maxine Moss-Black 23rd February 2021 Heart 0 Likes
Resources
Max moss black scope doc

Making the most of your project scope doc.

Invest your time in creating project scope that puts you in control of your project.

By Maxine Moss-Black 23rd February 2021 Heart 0 Likes
Resources

Cohort meeting notes 09.02.21

Summary of the Scale & Spread cohort meeting 09.02.21

Great attendance, thank you to all who participated. Mark Cruise(West Herts) kindly attended, as he has implemented and been operating Response Volunteers for the past year.

Please find the list of cohort members at the end of the document.

Items that were discussed or mentioned

  • Approach to project management ( to be revisited on 23rd February)
  • Using the Response Volunteer service guide (to be revisited on 9th March)
  • Usings PALS data to inform where support could be needed in your Trust/sites
  • Impact - saving staff time (to be revisited on 27th April)
  • Role/tasks for response volunteers - a list will be compiled by Helpforce as a resource
  • Start small and make sure your processes work
  • Demand for volunteer tasks and balancing this with supplying volunteers
  • How many volunteers are needed per shift
  • How to keep volunteers engaged
  • Staff engagement (to be revisited on 23rd March)
  • Boundaries for staff and volunteers
  • Liaison with emergency planning
  • Space - working without a dedicated hub space
  • Tour of Helpforce Connect including Response Volunteer Group

Items that were agreed by the cohort or reminders

  • Support/topic session will be every two weeks on a Tuesday from 1 - 2pm.
  • Mark Lever (Helpforce CEO) will write to all Trusts to let them know you are involved in the Response Volunteer programme of work. - Please let us know if you do not want your CEO to be communicated with - deadline Monday 15th February 5pm.
  • Scoping documents to be completed/discussed with your Helpforce support
  • If anyone can’t attend a session the Helpforce lead will arrange a catch-up
  • One to one support available to everyone in the cohort
  • Be honest - let Helpforce know what is working and what isn’t

Next steps

The cohort sessions will run bi-weekly on a Tuesday from 1 - 2pm. The first half an hour will be topic focussed and the second half of the meeting will be for networking, questions and sharing information.

23 February Topic - Developing and running an effective project

This session will look at a mix of methods and techniques that will support your overall approach to developing and implementing a new service.

9th March Topic - Helpforce response volunteer service guide overview

23rd March Topic - Engaging and influencing stakeholders

13th April Topic - Systems and infrastructure

27th April Topic - Evaluation and measuring impact

Details of Cohort participants can be found in the document attached.

By Roz Tinlin 16th February 2021 Heart 1 Like
Discussions

Response Volunteer Peer Group Sessions

I've sent out a meeting invite to our next peer group session which will be happening on, hopefully you'll attend the whole session, but if you're struggling for time please join for the part of the meeting you'll benefit most from:

Date: 23 Feb, 1 - 2pm

Agenda:

1- 1.30pm

Developing and running an effective project - This session will look at a mix of methods and techniques that will support your overall approach to developing and implementing a new service - plenty of time for questions/ discussion

1.30 - 2pm

General discussion - opportunity to share issues, concerns and learn from each others progress within your project.

Microsoft Teams meeting: Click here to join the meeting

Or call in (audio only)+44 20 3795 5672,,854804603# United Kingdom,

Last updated by Maxine Moss-Black - 5 days ago Chat 1 Replies Heart 0 Likes

The most active members of this group

Response Volunteering: scaling and developing the model

This group was formed to support volunteer leaders who are working with Helpforce to scale and develop the Response Volunteer model, using learning from the Active Response Volunteer Service being delivered at Barts Health NHS Trust.

By building a community of practice we hope that the group will provide a platform for shared learning, new ideas and problem-solving and a source of support for those working to implement the model.

The group is set to “private” which means that the content of discussion forums can only be accessed by group members; however resources created by the group will be visible to all visitors to the website.


Barts Health volunteers