Group supporter volunteer - Role description

Volunteer Group Supporter

Our Community Health Services deliver rehabilitation and education through groups. Volunteers play a vital part in helping these groups to run smoothly and making patients feel welcome and comfortable.

This role involves:

• Welcoming and guiding patients and family members
• Supporting with infection prevention e.g. wiping down chairs, taking temperatures
• Preparing and setting up lightweight equipment
• Supporting patients to follow and record their exercise programme
• Engaging with patients and carers to motivate and reassure them

This role would suit people who:

• Enjoy conversation and meeting new people
• Can be sympathetic and understanding of patients’ needs
• Can use their initiative as well as working under direction
• Can travel to the group venue independently

What to expect from the role:

• To gain experience of working directly with patients as part of NHS
• To increase your knowledge of health education and rehabilitation
• The opportunity to use your experiences to support others

Mandatory training for this role:

• Completion of virtual handbook – Your Volunteer Journey
• Volunteer Induction Session (3hrs face to face or virtual)
• E-Learning for Healthcare – Volunteer Learning Modules
• Local induction and orientation
• An Enhanced Disclosure and Barring Service (DBS) check is required for this role.

Service: Community Respiratory Team
Location: Various community venues - Lincolnshire
Days/hours: 3hr weekly session for a 6-week block, repeated every 2 month

For the full document please download the attached PDF