Emergency Department Volunteer Role Description

Tags: Guidance

4th December 2024

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Thank you to South Tyneside and Sunderland NHS Foundation Trust for sharing this document.

General Duties:

Volunteers will assist and support staff in welcoming patients, relatives, carers and visitors. You would form part of a team of dedicated volunteers offering support to staff and non-medical assistance to patients accessing our emergency services. Whilst there are no specific qualifications required for this post, the volunteer will need to possess good communication and listening skills along with skills of empathy, patience, understanding and resilience.

For more information on the role outline, expectations and responsibilities please download the attached PDF