The pen pal scheme connecting children in hospital to the outside world

This is a lovely story about volunteer Fahad, who developed a pen pal system that allows patients to communicate with people their own age.

Fahad took part in the Young Adult Volunteering Programme at Birmingham Women's and Children Hospital for six months, fitting it around his schoolwork in his final year. Working there during the school holidays, he got stuck into everything from administrative tasks to helping out during mealtimes.

It was towards the end of his time at the hospital that he had an idea.

“I was in the office brainstorming ideas for ways in which other volunteers could get involved, when it struck me that a pen pal system for young patients might be a really good idea. Kids so rarely get letters addressed just to them, so I decided to try and make my idea work.

“I went home that night and started to make a list of things to be done and I came back the next day with a plan and a logo!”

After ironing out the details with Ieshea Daniel (Youth Engagement Officer) and Mark Hillier (Senior Patient Experience Manager) who also work at the hospital, he ran the idea past some of the nurses working on the long stay children’s ward.

“Getting the approval from the nurses and play facilitators really meant a lot. They work hard every day trying to make sure that the patients are as happy as they can be. They know them really well so the fact that they thought this was a good idea made me feel like I was on to something.

Fahad then created a consent form, a letter template and information pack for parents. He was very keen that it could be used as a template for hospital’s all over the world.

“Because of the pandemic we’ve had to scale this back massively but I’m confident that when the restrictions are lifted, we will have a good framework ready to be expanded. My initial plan was to get different hospitals involved. I hope in the future that might be possible and, maybe one day, expand it internationally.”

Read the full story here.