Volunteer Concerns, Issues and Complaints Procedure
Tags: Guidance
29th January 2025
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Useful guidance from the South East Coast Ambulance Service NHS Foundation Trust
Content of guidance
- Scope
- Principles
- When a volunteer has a concern
- When a complaint is received about a volunteer
- Appeals
- Safeguarding
- Support to individuals
- Code of Conduct
- Confidentiality
- Responsibilities
- Concerns, Issues and Complaints flowchart
- Concerns, Issues and Complaints – information for Volunteers
For the full document please download the attached PDF