Virtual check-in on 9th Dec 2020

We had 10 members who joined us for this session and we discussed the following points:

• Some Trusts are still struggling to bring volunteers back and to get the support from seniors

• Some Trusts are focusing on non patient facing roles only as they have some Covid cases on wards

• Other Trusts are trying to re-introduce some of their community groups.

• A member shared that she used i-reporter and is now able to check where Covid is on the wards and doesn't have to wait for someone else to tell her, helped with mobilising volunteers.

• Quite a few Trusts are looking into which volunteer management systems to use (two forum threads here and here for anyone interested in volunteer management systems)

• Uniforms for volunteers

• Christmas: A trusts has had Christmas cards designed for their volunteers

Hope you found this useful! If you would like to join the next virtual check-in session to get updates, ask questions or ideas, please visit this page for more information.

Virtual check-in on 18th December 2020

We were joined today by 5 network members from four trusts around the country. The discussion focused on a few topics that are high priority for many trusts at the moment:

• Vaccination hubs - Covid vaccination programmes are underway in some trusts and volunteers have been asked to help. One trust has requested 30 volunteers and has agreed that volunteers over 70 years can be included subject to risk assessments. Other trusts are expecting vaccinations to start soon.

• Response volunteers - one trust on the call has been running this model for several months. Staff engagement was a challenge to begin with but the model is now very successful and response volunteers are being asked to help with marshalling for the vaccination hub. A neighbouring trust has been very supportive in helping to develop the response volunteer role.

• Infection control - we had a discussion about the implications for response volunteers who need to move freely around hospital sites. One trust shared that they have provided enhanced infection control training and ask volunteers to sign in to every ward and department they visit. This helps to track contacts and manage risk. You can find the Institute of Occupational Safety & Health guidance on Covid-19 risk assessment here

As usual people were very willing to share their knowledge and experiences with each other and we are grateful to everyone for taking the time to join us.

Our next virtual check-ins will be on Weds 6 Jan and Fri 8 Jan so if you would like to come along, please visit our Events page on Connect where you will find the log-in details.

In the meantime have a safe and happy Christmas break and we look forward to seeing you in the New Year!

Virtual check-in on 6th and 8th January 2021

Many thanks to 24 members who joined the two virtual check-in sessions last week! What lively conversations we had, focussing on:

• Vaccine volunteers, including their role profiles

• Collaborating with other organisations

• Getting volunteers back on the wards due to staff sickness

In general, it seems that some Trusts are back to stepping down their volunteers, but some are still mobilising volunteers in clinical and non-clinical environments (One member working at a hospice shared that volunteers are still providing mealtime support on wards). A few Trusts have said that they are working with other volunteering organisations to share volunteers (such as Local Community Action Network. One Trust mentions that as a lot of their patients don't turn up for their vaccine appointments, they are thinking of asking volunteers to support those patients in using technology (as in booking their appointments online).

There were discussions about whether volunteers can receive vaccine. It appears that some Trusts are happy for frontline volunteers to receive vaccination, but some don't.

Looking ahead, volunteer managers feel that they struggle to get volunteers back on ward or have difficulties in recruiting new volunteers. @Mark Lever