We are currently looking into replacing our in house volunteer training with the National Volunteer Certificate and I'd love to know a bit more on the practical side.

I decided to complete it myself so I could see what the content felt like for a volunteer. I was really impressed with the modules and they are so concise.

In the first instance I accessed it through the National Learning Hub for Volunteering (Helpforce), and could see everything set out logically. However, I quickly realised that this still takes you to the e-lfh.org.uk where you need to register again, as this is where you physically have to complete the modules. It was at this point I played about with it a little - failing modules to see what happened and also seeing how they linked back then to the National learning Hub.

This is where I found it all a bit confusing - how the two are linked and how the information is pulled across the sites.

I'm not sure if I've gone a long way round this and there is a much simpler process. I feel like I have a lot of practical questions about how we move this forward now. Can anyone point me in the right direction, or offer some advice if you've been at a similar point.

Thanks in advance

Clare