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Using the National Volunteer Certificate - Volunteer Passport

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Created by Clare Bancroft - Last updated 3 months ago | Tags:

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27 January 2021 at 10:51am
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We are currently looking into replacing our in house volunteer training with the National Volunteer Certificate and I'd love to know a bit more on the practical side.

I decided to complete it myself so I could see what the content felt like for a volunteer. I was really impressed with the modules and they are so concise.

In the first instance I accessed it through the National Learning Hub for Volunteering (Helpforce), and could see everything set out logically. However, I quickly realised that this still takes you to the e-lfh.org.uk where you need to register again, as this is where you physically have to complete the modules. It was at this point I played about with it a little - failing modules to see what happened and also seeing how they linked back then to the National learning Hub.

This is where I found it all a bit confusing - how the two are linked and how the information is pulled across the sites.

I'm not sure if I've gone a long way round this and there is a much simpler process. I feel like I have a lot of practical questions about how we move this forward now. Can anyone point me in the right direction, or offer some advice if you've been at a similar point.

Thanks in advance

Clare

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Vy Tran

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27 January 2021 at 10:55am
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Hi Clare,

Thanks so much for your post. I think @Kim Liggins might be able to help.

27 January 2021 at 11:11am
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Hi Clare

Thank you for the questions and you raise some interesting points. You are correct that currently there are 2 access points for the e-learning modules. You could just access them through the e-LfH portal but you would then miss the other opportunities and resources that are specifically for the volunteering community.

You can upload your certificates into your Learning Hub profile but you have to download them from e-LfH first then upload them onto the hub. We know it is clunky and we have received a lot of feedback about that particular aspect of the hub. However work is currently underway so that you do not have to leave the learning hub and go to the e-Learning for Healthcare site so that it will be a more seamless approach. This will mean that certificates and updates to your profile will be more immediate and you won't have the 'clunkiness' that exists currently.

I am pleased that you like the look of the Learning Hub and what it can offer and I hope you will continue to use it and to point others in its direction. Please do give us any other feedback as this is the only way we can be sure that it does meet user needs.

Thanks

Kim

Kim Liggins

Project Lead

03 February 2021 at 10:30am
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@Kim Liggins Thank you so much for your reply. That is really helpful. We would really like to introduce this into our Trust as part of our Induction process. Would you know who I could maybe have a further chat with to go through it in a little more detail?

Thanks

Clare

11 February 2021 at 8:51am
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Hi all,

So pleased to see others are introducing the volunteer certificate. I would appreciate some advice and support as we are just starting off on our journey, so any advice or support that can be offered is truly appreciated.

All that's left to say is help!!! :-)

11 February 2021 at 9:01am
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Hi Kim @Kim Liggins

I have read the thread, am I right in saying that currently volunteers have to complete two profiles one at helpforce and one a E-lfh?

Also the link to "how to assess" https://volunteerlearning.community/?page_id=315 is broken and the guidance is also broken https://volunteerlearning.community/profile/guidance/

Best wishes,

Antoinette

Vy Tran

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11 February 2021 at 4:53pm
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@Kim Liggins Tag you in here as I don't think Antoinette was able to tag you in her thread.

14 February 2021 at 6:35pm
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@Vy Tran

Hi Clare, away of your comments re the 2 different sites and yes it would be good to get this processed simplified. We are taking this bit of work forward as given some funding from HEE to undertake this and get all volunteers on to the certifcate this year. Maybe we could link up soon

best wishes

Mandy

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