Buggy service: Role description

Tags: Guidance, Template

8th December 2022

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Thank you to the Royal National Orthopaedic Hospital for sharing this role description.

Purpose of the role:

To transport patients and visitors around the hospital site

The Royal National Orthopaedic Hospital has a well-established buggy service which helps patients get around the hospital grounds.

With modified electric 'golf' buggies, volunteer buggy drivers shuttle patients between key hospital locations within the grounds, whilst providing a friendly and helpful welcome.

Key tasks:

  • Driving the onsite patient transport buggies.

Skills and experience:

  • Clean UK driving licence.
  • Will be expected to complete daily buggy safety check.
  • Does not require mechanical skills.
  • Polite and courteous.
  • Must be over 21.


How you will help:

Helping improve patient experience. RNOH NHS Trust is a hospital where patients often have mobility issues. This service makes a massive difference to their visit and experience.


What we will provide:

  • Training
  • Uniform
  • Ongoing support

A short video on the service can be found on the RNOH website here

For the full document please download the attached PDF