Thank you to Nuria De Miguel Volunteer Services Manager at Central and North West London NHS Foundation Trust for sharing this volunteer role description.

Volunteer Assistant (Children’s Integrated Therapy Service)

Children’s Integrated Therapy Service (CITS) is a multi-therapies service consisting of Speech and Language Therapy, Physiotherapy and Occupational Therapy, embedded in a multi-disciplinary, Community Children’s Team. The Service is centrally based within the Child Development Centre in Hillingdon and working with children and young people aged 1-19 with a range of needs.

ABOUT THE ROLE

The team are looking for volunteers who can provide practical and admin support with a range of tasks, including making therapy resources, helping with setting up therapy sessions, welcoming patients and helping at reception.

This is a great role if you are interested in a career within the NHS children and Therapy services.

COMMITMENT AND LOCATION

To make the most of the training and learning, we are looking for someone who can commit for a minimum 6 months for 14 hours per week, which can be flexible around days and hours.

The service is based at: Child Development Centre, The Woodlands Centre, Hillingdon Hospital, Pield Heath Road, Uxbridge, UB8 3NN

KEY TASKS

• Supporting in the practical delivery of the therapy session

• Being part of the multidisciplinary team and helping in planning for coming sessions

• Supporting with preparation of activities, including the tidying up, clearing and cleaning of resources/ toys/ equipment for Covid support

• Support in making therapy resources, printing and laminating them

• Monitoring and informing team so stock is replenished and they can order admin and therapy resources

• Accepting deliveries and help in stocking the storage cupboard

• Supporting the team with general admin tasks such as printing, laminating, posting

• Support the team in some specific activities, such as completing Friends’ and Family Tests

KEY TRAITS, SKILLS AND EXPERIENCE

• Reliability: to be someone we can rely on - consistent and dependable

• Warm, empathetic, friendly, tolerant and considerate

• Initiative to identify tasks and support staff and patients

• Some basic IT knowledge

• Adaptable and willing to learn

• A team player, being helpful, communicative, open, respectful and honest

• The ability to work independently whilst staying within the role’s boundaries

• Committed to the values and policies of the Trust, including Data Protection and Equal Opportunities

• Let us know if you can speak other languages – as our patients come from a diverse community and some don’t speak English as their first language

WHAT IS IN THERE FOR YOU?

• The satisfaction of providing crucial support to NHS Staff and users in a time of growing pressure

• Experience and insight into working within the healthcare sector, really valuable if you are considering a career in health services or in customer service support roles

• Opportunity to gain the National Volunteer Certificate (NVC) accredited by Health Education England

• Full support and a range of relevant training, including Confidentiality, Safeguarding and Equality and Diversity

• Local induction and orientation

• A reference for future volunteering or employment, after 6 months

• Following our expenses policy, reimbursement of agreed expenses