Helpforce Podcast - Episode 5: Top tips to help Volunteer leaders to prepare for winter pressures
19th November 2020
In this 20-minute-interview, we chat with two volunteer leaders to find out their top tips for getting their volunteer services ready ahead of this winter.
During this conversation, we covered the key points:
- How to manage volunteers and staff's expectations;
- Their plans of increasing volunteering support within hospitals;
- And what keeps them going despite the challenges of Covid-19 and winter pressures.
About our guests:
Alison Germain-Martin, Patient Experience and Engagement Manager at Liverpool University Hospital Foundation Trust
Gill Reynolds, Patient Experience Lead, Voluntary Services, East Sussex Healthcare NHS Trust
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