PLACE Assessor - Volunteer role description
Tags: Guidance
25th January 2023
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Thank you to Lincolnshire Community Health Services NHS Trust for sharing this document.
PLACE stands for Patient Led Assessments of the Care Environment
- A PLACE assessment focusses entirely on the care environment and does not assess clinical care provision.
- The purpose of PLACE is to assess the quality of the patient environment to help make improvements across 6 key areas.
The role involves:
Visiting healthcare settings as part of a visiting team and recording your views using assessment sheets on 6 key areas:
- Access to privacy for patients / areas their dignity can be respected
- Food and hydration
- Cleanliness
- Building condition / appearance / maintenance
- Support to people with dementia
- Support to people with a disability
This role would suit people who:
- Have excellent observational skills and the ability to be impartial
- Have the ability to communicate effectively with people at all levels
- Have good oral and written skills
- Can be sympathetic and understanding of patients’ needs
- Can be flexible and sensitive to the need for patient privacy and dignity
- Can travel to the PLACE venue independently
- Would prefer ad hoc volunteering opportunities rather than regular commitments
What to expect from the role:
- To increase your knowledge of different healthcare settings
- The opportunity to influence quality improvement
- Make a positive difference to patient experience
Free training provided for this role
- Completion of Your Volunteer Journey – our online volunteer handbook
- LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
- E-Learning for Healthcare – 4 x Volunteer Learning Modules
- PLACE specific training session
Days/hours: The assessments take place on an annual basis for 1 day per venue.
For the full document please download the attached PDF.