Refreshment trolley volunteer: Role description

Tags: Guidance, Template

5th December 2022

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Thank you to Barking, Havering and Redbridge NHS University Hospitals for sharing this role description.

“LIFE IS LIKE A CUPPA TEA, IT’S ALL ABOUT HOW YOU MAKE IT”

When our patients are receiving chemotherapy treatment and sitting for several hours in our Sunflower Suite, a chat and a cuppa helps the time pass and acts as a human distraction during a difficult time. Refreshment Trolley volunteers are very special people who support our wards armed with nothing more than a hot drink and a listening ear.

You will provide much needed respite for clinical staff who are busy, and our patients the chance to talk about something else other than their treatment.

If you want to be to help patients, if you want to feel valuable and support someone whilst they receive chemotherapy treatment, then this may be the role for you.

In this role you will make tea, coffee and other drinks, provide snacks or sandwiches.

Would suit:
Someone who is friendly and calm. If you can make a great cuppa that’s a bonus.

Commitment:
Usually one morning, afternoon or evening per week.

For the full document please download the attached PDF.