Resilience Volunteer - Role Description

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7th October 2020

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This volunteer role description has been developed by the volunteering team at South Tees Hospitals NHS Foundation Trust.

Resilience Volunteer – Role Description

Volunteer Role Title: Resilience Volunteer

Daily Supervision: Therapeutic Support Programme Team

Accountability/Professional Responsibility: Debi McKeown - Lead Nurse Therapeutic Support

Therapeutic Support Programme Team

Location: James Cook Hospital, Middlesbrough

Key Relationships: Therapeutic Care Team

Wards/Departments

Resilience Volunteers will:

  • Help to improve connections with others and bring people together providing a sense of belonging
  • Give support and provide reassurance to others
  • Encourage others to value their strengths
  • Develop ways in which they can increase the self-esteem of others
  • Provide confidential support for anyone requiring a listening ear
  • Provide a space where people feel accepted and understood
  • ‘Check in’ with people and involve them in current projects and ideas
  • Organise events or projects which will enhance the wellbeing of others
  • If required, provide mentoring
  • Build self-esteem and confidence in others whilst helping them to feel hopeful about the future

Personal Qualities

  • Tact and sensitivity
  • Excellent communication skills
  • Commitment to the service
  • Approachable
  • Friendly
  • Professional approach

For the full details, please download the file below.