Salford Ward Roles including Mealtime Champion

Dining Companion Ward Champion

A member of staff allocated that day by the nurse in charge to oversee the volunteers on shift on that day.

• Provide overall supervision and a point of contact for volunteers.
• Inform their ward staff when volunteers will be assisting on the ward
• Ensure volunteers are welcomed on to the ward by all staff and are made to feel part of the team
• Identify patients who need additional support at mealtimes and give a brief handover to the volunteer
• Where possible, provide a lockable space for volunteers to leave their personal belongings for the duration of their time on the ward
• Escalate any issues or concerns to the nurse in charge in a timely manner
• Liaise with Dining Companion Project team for queries relating to Dining Companions

Ward Staff

• Ensure volunteers are welcomed on to the ward by all staff and are made to feel part of the team
• Show volunteers where to put their coat and bag and where they can grab a hot drink or some water
• Provide support and assistance if required
• Listen to their views as they often see things you might not have noticed
• Thank them when they are leaving.

Volunteer Buddy’s

• Help new volunteers to familiarise themselves with the process for mealtimes
• Support new volunteers to become familiar with the ward environment including where to get aprons/ wet wipes etc.
• Report any concerns or issues to the nurse in charge
• Consider any ways that the project can be improved. These can be discussed with Dining Companion Project team.