Webinar recording “Developing an integrated health and care pathway supported by volunteers and community groups”
Tags: Webinar
28th January 2022
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Back to Health - an integrated patient pathway
The view of community volunteering and support is much clearer now than before Covid and has shown that there is a resource that can be tapped into and the potential for volunteers to make a huge impact; reaching beyond our hospital wards to support people before they come to hospital and after they leave hospital.
Back to Health - Volunteer support service
Providing a 5 step pathway of voluntary support
Comfort calls - calls to patients waiting for appointments / treatments / surgery
Pre hospital support - helping patients at home to prepare for appointment / treatment / surgery
Accessibility support - helping patients to access telephone / virtual appointments and remote support tools
Support for returning home - In patient discharge support to help supporting patients to recover so that they might return home as soon as possible
Help at home - to help reduce chance of readmission and attendance at emergency departments
To find out more please view the video recording
For a copy of the presentation slide please download the attached PDF