Winter Pressure Volunteer - Role Description and Risk Assessment

Tags: Toolkit, Template

16th March 2021



Copy of Develop Images Helpforce 192

Many thanks to Debi McKeown for sharing with us this role description.

At a quick glance, the winter pressure volunteers will:

  • Provide Therapeutic Support and interaction for patients
  • Visit the shop or run other errands for patients and ward staff as requested
  • Support hydration and nutritional needs of patient.
  • Encourage patients to eat and keep them company while they are eating.
  • Help serve patients meals and/or drinks and support patients to order food for their next meals.
  • Support patients whilst eating (you must complete training before being allowed to do this.)
  • Ensure that each patient is wearing a legible identity band stating their name, hospital number, and name of the ward.
  • Prepare the bed area for new patient admission, i.e. make the bed, clean the locker.
  • General ward tidying, i.e. linen room, store room, utility rooms, teaching room, staff changing room, bathrooms, patient lounge
  • Tidy and clean surrounding areas.
  • Distributing questionnaires and helping patients fill them in.
  • Be under the direction of nursing / HCA staff on the allocated ward and Accept appropriate supervision and guidance from staff
  • Escort patients off the ward – Only with permission from a senior member of staff

Any questions for Debi, please contact her using the Direct Message function.