Winter Pressure Volunteer - Role Description and Risk Assessment

Many thanks to South Tees Hospitals NHS Foundation Trust for sharing with us this role description.

At a quick glance, the winter pressure volunteers will:

• Provide Therapeutic Support and interaction for patients

• Visit the shop or run other errands for patients and ward staff as requested

• Support hydration and nutritional needs of patient.

• Encourage patients to eat and keep them company while they are eating.

• Help serve patients meals and/or drinks and support patients to order food for their next meals.

• Support patients whilst eating (you must complete training before being allowed to do this.)

• Ensure that each patient is wearing a legible identity band stating their name, hospital number, and name of the ward.

• Prepare the bed area for new patient admission, i.e. make the bed, clean the locker.

• General ward tidying, i.e. linen room, store room, utility rooms, teaching room, staff changing room, bathrooms, patient lounge

• Tidy and clean surrounding areas.

• Distributing questionnaires and helping patients fill them in.

• Be under the direction of nursing / HCA staff on the allocated ward and Accept appropriate supervision and guidance from staff

• Escort patients off the ward – Only with permission from a senior member of staff

For the full details please download the atachments.