Improve your volunteering service and prove its impact within health & care

Helpforce's Insight & Impact (I&I) service provides an end-to-end process of evaluating volunteering, helping you to gather the evidence you need to show that your volunteers are making a difference within health & care. We support you to design your evaluation, collect data, demonstrate impact against outcome measures and obtain insights to support continuous service improvement.


Back to Health campaign data

See the impact that our Back to Health campaign is having across the country so far.
View Back to Health campaign data
Hf admin quickaccess resource II
Our work to date

How Insight & Impact is already making a difference

We have worked with health organisations over the last 3 years to collect data on high impact volunteering roles, and produce evidenced findings against key NHS measures.


Live I&I projects


Completed projects


Evidenced outcomes


Organisations being supported


Projects collecting data

Take a look at the evidence we have gathered so far...

Evidenced outcomes

We have worked with multiple NHS organisations on their insight and impact projects. As a result, we have identified key outcomes that demonstrate the impact volunteer services are having.

See all our evidenced outcomes here

The I&I platform has helped me think through evaluation of my projects in a logical and robust way. The team are friendly and readily on hand to provide valuable expertise and insight throughout the evaluation journey. Through working with the I&I service, I feel confident that I am measuring what I need to and when I need to in order to prove the positive impact of my project.

Laura Greene, Head of Volunteering

Kingston Hospital NHS Foundation Trust

Join 600+ colleagues creating the home of best practice in volunteering across health and care

This is your place to share and discuss volunteering in the NHS and social care - from shaping big ideas to collaborating on coordination and innovation. Join us to shape the future of volunteering.

See how I&I has helped other health and care organisations

Frequently asked questions

Ready to make a big impact?

Plan, deliver, and measure your volunteering initiative, more easily and effectively with the Helpforce Insight & Impact (I&I) Service

Get started