Infant feeding support: Role description
Tags: Guidance
9th July 2025
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Thank you to Chelsea and Westminster Hospital NHS Foundation Trust for sharing this role description.
Duties (what you will be doing):
- Talking with women on the antenatal ward about antenatal resources to support their postnatal parenting and feeding journey
- Teaching hand expression to families in the antenatal period who have been nominated by the midwives
- Talk to new mothers about infant feeding and understanding their baby
- Complement the work of postnatal ward staff by helping mothers to breastfeed. This might involve offering reassurance and hands-off support to resolve problems
- Work under the supervision of the clinical team; this involves reporting to the senior staff member when you begin your shift, maintaining a record of your interactions with parents in the newborn notes, and reporting any issues back to the midwife.
- Give information to new mothers around sources of help and support
Boundaries (what you won’t be doing):
- No clinical care of patients
- No parenting
- Do not give advice to mothers with premature or otherwise unwell babies unless you have checked with midwife in charge
- No personal care such as washing or toileting
- Should not be involved in any discussions with clients re medicines/drugs and breastfeeding
- No lifting or helping lift women/patients
- No picking up a baby without mother’s permission
- Should not walk around the ward carrying a baby. Babies must always be kept next to the mother’s bed
- Should never touch a mother’s breasts
- Should not deal with body products or fluids except for expressed breast milk.
Time commitment:
Mondays, Wednesday, Thursday, Friday and every other Sunday from 9 am to 4 pm (volunteers must do a shift of at least 3 hours during these times)
Volunteers must commit to at least one half-day shift per week for a minimum of six months from the date of your qualification in infant feeding.
For the full document please download the attached PDF