Telephone Befriending Guide
Tags: Guidance, Toolkit, Template
16th March 2021
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![Humber Telephone Befriending guide](https://storage.googleapis.com/transformbucket-live/transforms/images/281661/Humber-Telephone-Befriending-guide_d41d8cd98f00b204e9800998ecf8427e.png)
Thank you to Sharon Nobbs from Humber Teaching NHS Foundation Trust for sharing their18 page guide book.
Contents
Importance of Telephone Befriending
Call Priorities
Protecting Your Caller Identification
How Do I Introduce Myself?
Concerns and Safeguarding
What to do?
Hull City Council Support Line
What do I Talk About?
Be Patient
Keep Your Promises
Interact
Try Not To Offer ‘Advice’
Add Some Fun, Humour & A Light-Hearted Approach
Recognising signs of Depression in your befriendee
Signposting Guide
Please download the attachment for the full guide.
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