Evidenced Outcome

Confidence that time spent volunteering is of benefit to patients, and the organisation they volunteer for

Evidence point

10 / 11 volunteers strongly agreed or agreed that their volunteering has had a positive impact for the patients / service users they support

11 / 11 volunteers strongly agreed or agreed their volunteering has had a positive impact for the organisation they volunteer for.

Primary beneficiary

Volunteers

Partner organisation

N&W ICS - Norfolk and Norwich University Hospitals NHS Foundation Trust & The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Volunteering role / intervention

DNA calls volunteers

Evidence strength

Icon

Promising

Produced

January 2026

Volunteers Preventing Missed Imaging Appointments - Norfolk and Waveney Integrated Care Board - Final Evaluation Report, January 2026