Evidenced Outcome

Emerging evidence of a reduction in readmission rates

Evidence point

The readmission rate of patients who received volunteer support was considerably lower compared to the control group - 25% for the control group, 9% for those who received the discharge volunteering calls support (n=1008 control group, n=79 intervention​).

Primary beneficiary

Patients

Partner organisation

Kingston Hospitals NHS Foundation Trust

Volunteering role / intervention

Discharge support volunteers

Evidence strength

Icon

Promising

Produced

August 2024

Discharge Support Volunteers - Kingston Hospitals NHS Foundation Trust - Evaluation Report August 2024