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Evidenced Outcome

Improved patient centred care

Evidence point

Patient questions:

- Being interested in you the patient as a whole (+11%)

- Really listening (+9%)

- Making you feel at ease (+10%)

Primary beneficiary

Patients

Partner organisation

Multiple NHS Trusts

Volunteering role / intervention

Multiple acute hospital based roles

Evidence strength

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Compelling

Produced

November 2020

Volunteering Innovators Programme - Multiple Organisations - Evaluation report - November 2020