Evidenced Outcome
Improved person centred care
Evidence point
82% of patients who had received volunteer support rated their experience of being shown case and compassion as excellent, vs 69% of those who did not receive volunteer support (n=744: n=448 with volunteer support, 296 without).
78% of patients who had received volunteer support rated their experience of being interested in as a whole person as excellent, vs 60% of those who did not receive volunteer support (n=738: n=442 with volunteer support, 296 without).
79% of patients who had received volunteer support rated their experience of being really listened to as excellent, vs 61% of those who did not receive volunteer support (n=740: n=445 with volunteer support, 295 without)
84% of patients who had received volunteer support rated their experience of being made to feel at ease as excellent, vs 66% of those who did not receive volunteer support (n=743: n=449 with volunteer support, 294 without).
Primary beneficiary
Patients
Partner organisation
Moorfields Eye Hospital NHS Foundation Trust
Volunteering role / intervention
Handholding volunteers (Theatre support)
Evidence strength
Evidence Strength meanings:
- Green - strong evidence
- Amber - Promising evidence
Compelling
Produced
September 2023