Evidenced Outcome
Improved person centred care
Evidence point
| 82% of patients who had received volunteer support rated their experience of being shown case and compassion as excellent, vs 70% of those who did not receive volunteer support (n=892: n=517 with volunteer support, 375 without). 78% of patients who had received volunteer support rated their experience of being interested in as a whole person as excellent, vs 63% of those who did not receive volunteer support (n=886: n=511 with volunteer support, 375 without). 80% of patients who had received volunteer support rated their experience of being really listened to as excellent, vs 64% of those who did not receive volunteer support (n=888: n=514 with volunteer support, 374 without) 84% of patients who had received volunteer support rated their experience of being made to feel at ease as excellent, vs 69% of those who did not receive volunteer support (n=886: n=518 with volunteer support, 372 without). All differences are statistically significant. |
Primary beneficiary
Patients
Partner organisation
Moorfields Eye Hospital NHS Foundation Trust
Volunteering role / intervention
Handholding volunteers (Theatre support)
Evidence strength
Evidence Strength meanings:
- Green - strong evidence
- Amber - Promising evidence
Compelling
Produced
October 2024