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Evidenced Outcome

Improved staff productivity

Evidence point

14 of 20 staff respondents felt volunteers had freed up some time for them. These individuals were asked what they were able to do with this additional time, with the majority reporting they were able to spend more time on administrative / clerical tasks or spend more time with patients who had higher needs.

Primary beneficiary


Partner organisation

Sussex Community NHS Foundation Trust

Volunteering role / intervention

Ward helper volunteers

Evidence strength




October 2023

Ward Helper Volunteers – Sussex Community NHS Foundation Trust – Evaluation Report – October 2023