Evidenced Outcome

Increased likelihood of patients recommending hospital

Evidence point

Patients with volunteer support are ‘extremely likely’ to recommend the hospital (44% intervention group, n=121 vs 36% control group, n=44)

Patients that spend time with volunteers increases the likelihood that the patient will recommend a service/hospital (n=119)

Primary beneficiary

Organisation

Partner organisation

Multiple NHS Trusts

Volunteering role / intervention

Multiple acute hospital based roles

Evidence strength

Icon

Compelling

Produced

November 2020

Volunteering Innovators Programme - Multiple Organisations - Evaluation report - November 2020