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Evidenced Outcome

Stronger patient positivity towards the Trust providing their care

Evidence point

85% of those who received volunteer support were extremely likely to recommend the service, whilst only 72% of those who did not receive volunteer support were extremely likely to recommend the service (n=751. 454 who had received volunteer support. 297 who had not received volunteer support).

Primary beneficiary

Patients

Partner organisation

Moorfields Eye Hospital NHS Foundation Trust

Volunteering role / intervention

Handholding volunteers (Theatre support)

Evidence strength

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Compelling

Produced

September 2023

Handholding Volunteers - Moorfields Eye Hospital NHS Foundation Trust - Patient Feedback Analysis - September 2023