Evidenced Outcome

Increased support to access hospital services

Evidence point

18 of 50 patients said that they weren't sure what they would have done about getting to / from the hospital without the volunteer drivers service.

18 of 50 patients said that they would have had to pay for a taxi themselves without the drivers service. A higher proportion of outpatients selected this response, whose cumulative taxi cost may be high if they have frequent appointments.

Two of 18 outpatients said that they would have had to miss their appointment without the drivers service.

Primary beneficiary

Patients

Partner organisation

North Tees & Hartlepool NHS Foundation Trust

Volunteering role / intervention

Volunteer Drivers

Evidence strength

Icon

Promising

Produced

July 2024

North Tees & Hartlepool NHS Foundation Trust - Volunteer Drivers - Evaluation Report - June 2024