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Evidenced Outcome

Perceived reduction in need to approach healthcare providers for support

Evidence point

50% of service users reported that they would have approached a healthcare provider for support if the hubs were not available.

This included 38% who said they would approach their GP, 18% mental health services, 10% 111, 9% NHS community teams, 4% local hospital and 3% 999. Service users were able to select multiple sources of support they would have approached, so responses are not mutually exclusive.


Primary beneficiary


Partner organisation

Cornwall Integrated Care Board

Volunteering role / intervention

Cornwall community hubs

Evidence strength




May 2023

Cornwall Community Hubs - Phase 1 Evaluation Report - May 2023