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Outcome Overview

The report

Evidenced outcome

Reduced DNAs

Evidence point

Each patient who booked in advance was asked to respond to the question “Could you have made your appointment without the Meet & Greet service?”

91% of respondents (n=99 patients) said that they could not have made their appointment without the help of the Meet & Greet service.

A further 4% said it would have been difficult to attend without the service.

Only 5% could have made their appointment without the service.

Primary beneficiary


Partner organisation

Salford Royal

Volunteering role / intervention

Meet and greet

Evidence strength




July 2021

Meet & greet impact report