Evidenced Outcome

Volunteers support staff to deliver good quality care

Evidence point

An increased percentage of staff agreed or strongly agreed that:
volunteers improve the service provided for patients (increasing from 50% to 74%);
Volunteers improve the service provided for families and carers (increasing from 32% to 70%);
Volunteer support is helpful in allowing them enough time to deliver good care (rising from 36% to 65%) (n=22 pre, n=23 post).

Primary beneficiary

Staff

Partner organisation

Derbyshire Community Health Services NHS Foundation Trust

Volunteering role / intervention

Ward Support Volunteers

Evidence strength

Icon

Compelling

Produced

September 2023

Derbyshire Ward Support Volunteers - Evaluation Report - June 2023