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Evidenced Outcome

Volunteers support staff to deliver good quality care

Evidence point

An increased percentage of staff agreed or strongly agreed that:
volunteers improve the service provided for patients (increasing from 50% to 74%);
Volunteers improve the service provided for families and carers (increasing from 32% to 70%);
Volunteer support is helpful in allowing them enough time to deliver good care (rising from 36% to 65%) (n=22 pre, n=23 post).

Primary beneficiary


Partner organisation

Derbyshire Community Health Services NHS Foundation Trust

Volunteering role / intervention

Ward Support Volunteers

Evidence strength




September 2023

Derbyshire Ward Support Volunteers - Evaluation Report - June 2023