Evidenced Outcome

Evidence point

Over the course of the Volunteer to Career project....

The proportion of staff who agreed or strongly agreed that volunteers helped to improve the quality of their service increased from 67% to 78% (n=9 pre,9 post).

The proportion of staff who agreed or strongly agreed that volunteers improve the service provided to patients increased from 78% to 89% (n=9 pre,9 post).

The proportion of staff who agreed or strongly agreed that volunteers help to increase staff awareness of the patients / service users unique circumstances or situation increased from 33% to 56% (n=8 pre,9 post).