Evidenced Outcome

Volunteers support staff to deliver good quality care

Evidence point

Over the course of the Volunteer to Career project....

The proportion of staff who agreed or strongly agreed that volunteers helped to improve the quality of their service increased from 67% to 78% (n=9 pre,9 post).

The proportion of staff who agreed or strongly agreed that volunteers improve the service provided to patients increased from 78% to 89% (n=9 pre,9 post).

The proportion of staff who agreed or strongly agreed that volunteers help to increase staff awareness of the patients / service users unique circumstances or situation increased from 33% to 56% (n=8 pre,9 post).

Primary beneficiary

Staff

Partner organisation

Leeds Teaching Hospitals NHS Trust

Volunteering role / intervention

Volunteer to Career - Covid Response Volunteers

Evidence strength

Icon

Promising

Produced

January 2023

Volunteer to Career - Leeds Covid Response Volunteers - Evaluation Report November 2022